Notice of Nondiscrimination and Accessibility Requirements

Services Provided

The Hazelden Betty Ford Foundation provides services and aids to patients, family members and companions free of charge to ensure effective communication with the Foundation. Such services include, but are not limited to the following:

• Qualified sign language interpreters
• Qualified spoken language interpreters for people whose primary language is not English
• Written information in other language and formats (e.g. large print, audio, accessible electronic formats)
• Auxiliary aids

If you are in need of these services, contact us at AccessibilityAdvocate@hazeldenbettyford.org or call us toll free at 1-855-781-6439.

To File a Grievance

If you believe the Hazelden Betty Ford Foundation has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Foundation at:

Hazelden Betty Ford Foundation
Attn: Accessibility Advocate
15251 Pleasant Valley Road, Mail Stop RE3
Center City, Minnesota 55012
AccessibilityAdvocate@hazeldenbettyford.org

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office of Civil rights electronically through the Office of Civil Rights Portal, available at Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Dept of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at: https://www.hhs.gov/ocr/office/file/index.html

Language Services Free of Charge

If you are in need of language services, please contact us toll free at 1-855-781-6439.

Language Assistance Services by State (PDF)

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-698-3780.